The Power of Product Thinking: Beyond Features and Roadmaps
- Mahmoud Rami Hajji
- Jan 28, 2024
- 2 min read
Updated: Apr 16

Introduction
When people hear “product,” they often think of roadmaps, backlogs, or feature lists. But product thinking is much more than that. It’s a mindset—a way of approaching problems, understanding users, and prioritizing outcomes over outputs.
It took me years (and a few missteps) to realize that building great products isn’t about delivering more, it’s about delivering better. Better solutions. Better experiences. Better impact.
This article is about what product thinking really means to me—and why it’s one of the most valuable skills anyone can build, regardless of their role.
Start With the Problem, Not the Idea
Product thinking starts with curiosity. Before you write a single user story, you ask: What problem are we solving? Who is struggling, and why?
I’ve seen teams jump into solution mode way too quickly (I’ve done it myself). But the best outcomes come from those who stay longer in the problem space.
One of the best tools I use is a simple framing question: Would our users care if we didn’t build this?
If the answer is no, go deeper.
Zoom Out Before You Zoom In
Product thinking means keeping multiple lenses in view:
User: What does the experience feel like?
Business: How does this impact revenue, retention, or cost?
Tech: What are the dependencies or risks?
When you’re too zoomed in, it’s easy to optimize for the wrong thing. Product thinking helps you see trade-offs, shape strategy, and avoid local optimizations that miss the big picture.
Outcomes Over Output
This one is a game-changer. Output is what we build. Outcomes are what changes because we built it.
I once worked on a feature that checked every item on the brief—but users barely used it. Why? Because we hit the delivery deadline but missed the user outcome.
Now, I measure success by adoption, activation, and impact. Not release dates.
Product Thinking Is Everyone’s Job
One of the myths I try to kill in every team I join is that only PMs “do product.” Engineers, designers, marketers—they all bring perspectives that shape what we build.
Product thinking is most powerful when shared. I encourage engineers to challenge the “why,” designers to question the assumptions, and marketing to weigh in on clarity and positioning.
Some of the best insights come from unexpected corners.
Closing Thought
Product thinking is a muscle. The more you practice it, the more naturally it guides your decisions, your prioritization, your roadmap.
It helps you fall in love with problems, not solutions. It forces you to think about value, not just velocity. And it turns good builders into strategic creators.
No matter your role, if you’re curious, empathetic, and impact-driven—you’re already halfway there.